From AI Pilots to Production: How Salesforce and Altimetrik Are Scaling Agentic AI

Last week Dreamforce was a blast!!!! 2024 was the year of AI pilots. 2025 was the year agents went into production. 2026 is about scaling them. That framing came up in my Dreamforce conversation with Vala Afshar, Chief Digital Evangelist at Salesforce, and Gurvinder Singh Sahni, CMO at Altimetrik on The Ravit Show. Some numbers from the discussion: Dreamforce 2026 brought 50,000 people in person from 150 countries, with 10 million tuning in for the keynote. The event generated over $100 million for the San Francisco Bay Area economy and supported 60,000 local jobs. Across 400 early adopting companies studied over 15 months, average agent usage grew from 5 to 15, deployment time dropped to under a week, and utilization went up 4x. What stayed with me: Vala called AI the most important technology of our lifetime, the electricity of the 21st century. The pressure on businesses now is to actually become agentic enterprises, not just talk about it. The hard part is what comes next. Going from dozens of agents to hundreds or thousands turns governance, security, compliance, accountability, and trust into the real problem to solve. On keeping up with the pace, the advice was to stay a beginner. Ask questions, be radically transparent, and build a culture where people can experiment without fear of being blamed when something does not work. And none of this happens alone. Strong engineering partnerships and ecosystem collaboration, like the one between Salesforce and Altimetrik, are what make these transformations land. Full interview below. Thank you Vala and Gurvinder for a great conversation. #dreamforce #salesforce #agentforce #altimetrik #ai #aiagents #enterpriseai #theravitshow